Course curriculum

  • 3

    Month 2 - Genuine Communicator

    • Genuine Communication - Month 2 Overview

    • Week 5 - Genuineness in the Workplace – How Essential is it to Team Work?

    • Week 6 - Building Your Assertiveness

    • Week 6 - How you handle conflict is a good indication of your genuine communication

    • Week 7 - How is being assertive different from passive or aggressive?

    • Week 7 - Assertive, Passive or Aggressive

    • Week 8 - Assertive phrases to use in four distinct situations

    • Week 8 - Scripts for saying no.

    • Genuine Communicator Month 2 Quiz

  • 4

    Month 3 - Genuine Communicator

    • Genuine Communicator - Month 3 Overview

    • Week 9 - Non Verbal Cues That Promote Assertiveness

    • Week 10 - Using DESC to be assertive

    • Week 10 - Assertiveness Verbalizations

    • Week 11- Understanding your learning curve

    • Week 11 - How to Reinforce Your Learning

    • Week 12 - Communication Styles review

    • Month 3 Quiz

  • 5

    Month 4 - Genuine Communicator

    • Genuine Communicator - Month 4 Overview

    • Week 13 - Communication Style Inventory

    • Week 13 - Communication Style Inventory

    • Week 14 - Body Zones and Response Time

    • Week 14 - STYLE DESCRIPTIVES Part 2

    • Week 14 - Question for group discussion

    • Week 15 - THE DRIVER

    • Week 15 - Communication styles introduction

    • Week 15 - Driver communication style

    • Week 15 - Driver Communication Style

    • Week 16 - THE EXPRESSIVE

    • Week 16 - Expressive communication style

    • Week 16 - For Review

  • 6

    Month 5 - Genuine Communicator

    • Genuine Communicator - Month 5 Overview

    • Week 17 - The Amiable Style

    • Week 17 - Amiable communication style Video

    • Week 18 - Analytical Style

    • Week 18 - Analytical style Video

    • Week 18 - Styles Tendencies Summary

    • Week 19 - Why Does Yelling at Work Still Persist When the Fall-out Damage is known?

    • Week 19 - Employee Development Plan

    • Week 20 - The Downside of Being Too Nice

  • 7

    Month 6 - Genuine Communicator

    • Genuine Communicator - Month 6 Overview

    • Week 21 - Driver Compatibilities

    • Week 22 - Expressive Compatibilities

    • Week 23 - Amiable Compatibilities

    • Week 24 - Analytical Compatibilities

    • Week 24 - Questions for group discussions

  • 8

    Month 7 - Genuine Communicator

    • Genuine Communicator - Month 7 Overview

    • Week 25 - How Self Talk Impacts Genuineness

    • Week 26 -The Inner Critic

    • Week 27 - Creating New Habits

    • Week 27 - Barriers To Changing Habits Self-Assessment

    • Week 28 - The Power of Habit

    • Week 28 - Group Discussion Questions

  • 9

    Month 8 - Genuine Communicator

    • Genuine Communicator - Month 8 Overview

    • Week 29 - Own Your Behaviors

    • Week 30 - Powerful ways to get helpful feedback from your peers

    • Week 31 - How to be resilient in the face of harsh criticism

    • Week 32 - Are you afraid of confrontation? 13 useful strategies for approaching your leaders and co-workers with negative feedback.

    • Month 8 Quiz

  • 10

    Month 9 - Genuine Communicator

    • Genuine Communicator - Month 9 Overview

    • Week 33 - The Genuine You

    • Week 34 - Communication Information About Yourself

    • Week 34 - My Personal Johari Window

    • Week 35 - Rewards and Blocks to Self-disclosure

    • Week 35 - Video: Our emotions shape everything

    • Week 36 - Optimal Levels of Self-Disclosure

    • Week 36 Quiz

  • 11

    Month 10 - Genuine Communicator

    • Genuine Communicator - Month 10 Overview

    • Genuineness Week 37 - How to express your observations, thoughts, feelings and needs openly

    • Week 38 - How to avoid contaminating your messages

    • Week 39 - Crafting the whole message

    • Week 39 - How we addressed the whole message statement

    • Week 40 - Preparing your message

    • Month 10 Quiz

  • 12

    Month 11 - Genuine Communicator

    • Genuineness Month 11 Overview

    • Week 41 - Whole Messages Must Be Supportive

    • Week 42 - Whole Messages and Your Rights

    • Week 43 - What causes lying in a company?

    • Week 44 - The emotionally intelligent way to make a significant, long-lasting change.

    • Month 11 Quiz

  • 13

    Month 12 - Genuine Communicator

    • Genuine Communicator - Month 12 Overview

    • Week 45 - What to do when you know someone isn’t being straight with you.

    • Week 46 - How to respond when you see a coworker being bullied

    • Week 46 - Group Norm Work Sheet

    • Week 46 - Top 25 workplace bullying tactics.

    • Group Norm Work Sheet

    • Week 47 - Are you a curious learner?

    • Week 47 - Are You a Curious Learner Self-Assessment

    • Week 47 - Summing It Up

    • Week 47 - Genuineness Group Development Activity

    • Week 48 - Keystone Habits

    • Month 12 Quiz

  • 14

    Next steps

    • Congrats! Here's what's next...

    • More resources for you

    • Before you go...

Pricing options

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Instructor

Team Culture Expert

Dianne Crampton

Dianne Crampton is one of North America's leading experts on corporate team culture and is a sought-after Culture Change and Workforce Development professional. Crampton has worked with motivated leaders and their employees through mergers, culture change and snarly group development troubles. She helps committed leaders build work cultures where cooperation among employees and collaboration between departments drive growth and revenue. Crampton, the founder and president of TIGERS® Success Series, Inc., holds an advanced degree in Organizational Leadership and System Design from Gonzaga University.

Make Yourself an Exceptional Communicator

Don't get left behind.