Course curriculum

  • 3

    Month 2 - Genuine Communicator

    • Genuine Communication - Month 2 Overview

    • Week 5 - Genuineness in the Workplace – How Essential is it to Team Work?

    • Week 6 - Building Your Assertiveness

    • Week 6 - How you handle conflict is a good indication of your genuine communication

    • Week 7 - How is being assertive different from passive or aggressive?

    • Week 7 - Assertive, Passive or Aggressive

    • Week 8 - Assertive phrases to use in four distinct situations

    • Week 8 - Scripts for saying no.

    • Genuine Communicator Month 2 Quiz

  • 4

    Month 3 - Genuine Communicator

    • Genuine Communicator - Month 3 Overview

    • Week 9 - Non Verbal Cues That Promote Assertiveness

    • Week 10 - Using DESC to be assertive

    • Week 10 - Assertiveness Verbalizations

    • Week 11- Understanding your learning curve

    • Week 11 - How to Reinforce Your Learning

    • Week 12 - Communication Styles review

    • Month 3 Quiz

  • 5

    Month 4 - Genuine Communicator

    • Genuine Communicator - Month 4 Overview

    • Week 13 - Communication Style Inventory

    • Week 13 - Communication Style Inventory

    • Week 14 - Body Zones and Response Time

    • Week 14 - STYLE DESCRIPTIVES Part 2

    • Week 14 - Question for group discussion

    • Week 15 - THE DRIVER

    • Week 15 - Communication styles introduction

    • Week 15 - Driver communication style

    • Week 15 - Driver Communication Style

    • Week 16 - THE EXPRESSIVE

    • Week 16 - Expressive communication style

    • Week 16 - For Review

  • 6

    Month 5 - Genuine Communicator

    • Genuine Communicator - Month 5 Overview

    • Week 17 - The Amiable Style

    • Week 17 - Amiable communication style Video

    • Week 18 - Analytical Style

    • Week 18 - Analytical style Video

    • Week 18 - Styles Tendencies Summary

    • Week 19 - Why Does Yelling at Work Still Persist When the Fall-out Damage is known?

    • Week 19 - Employee Development Plan

    • Week 20 - The Downside of Being Too Nice

  • 7

    Month 6 - Genuine Communicator

    • Genuine Communicator - Month 6 Overview

    • Week 21 - Driver Compatibilities

    • Week 22 - Expressive Compatibilities

    • Week 23 - Amiable Compatibilities

    • Week 24 - Analytical Compatibilities

    • Week 24 - Questions for group discussions

  • 8

    Month 7 - Genuine Communicator

    • Genuine Communicator - Month 7 Overview

    • Week 25 - How Self Talk Impacts Genuineness

    • Week 26 -The Inner Critic

    • Week 27 - Creating New Habits

    • Week 27 - Barriers To Changing Habits Self-Assessment

    • Week 28 - The Power of Habit

    • Week 28 - Group Discussion Questions

  • 9

    Genuine Communicator - Month 8 Overview

    • Genuineness Month 8 Overview

    • Week 29 - Own Your Behaviors

    • Week 30 - Powerful ways to get helpful feedback from your peers

    • Week 31 - How to be resilient in the face of harsh criticism

    • Week 32 - Are you afraid of confrontation? 13 useful strategies for approaching your leaders and co-workers with negative feedback.

    • Month 8 Quiz

  • 10

    Month 9 - Genuine Communicator

    • Genuine Communicator - Month 9 Overview

    • Week 33 - The Genuine You

    • Week 34 - Communication Information About Yourself

    • Week 34 - My Personal Johari Window

    • Week 35 - Rewards and Blocks to Self-disclosure

    • Week 35 - Video: Our emotions shape everything

    • Week 36 - Optimal Levels of Self-Disclosure

    • Week 36 Quiz

  • 11

    Genuine Communicator - Month 10 Overview

    • Genuineness Month 10 Overview

    • Genuineness Week 37 - How to express your observations, thoughts, feelings and needs openly

    • Week 38 - How to avoid contaminating your messages

    • Week 39 - Crafting the whole message

    • Week 39 - How we addressed the whole message statement

    • Week 40 - Preparing your message

    • Month 10 Quiz

  • 12

    Month 11 - Genuine Communicator

    • Genuineness Month 11 Overview

    • Week 41 - Whole Messages Must Be Supportive

    • Week 42 - Whole Messages and Your Rights

    • Week 43 - What causes lying in a company?

    • Week 44 - The emotionally intelligent way to make a significant, long-lasting change.

    • Month 11 Quiz

  • 13

    Month 12 - Genuine Communicator

    • Genuine Communicator - Month 12 Overview

    • Week 45 - What to do when you know someone isn’t being straight with you.

    • Week 46 - How to respond when you see a coworker being bullied

    • Week 46 - Group Norm Work Sheet

    • Week 46 - Top 25 workplace bullying tactics.

    • Group Norm Work Sheet

    • Week 47 - Are you a curious learner?

    • Week 47 - Are You a Curious Learner Self-Assessment

    • Week 47 - Summing It Up

    • Week 47 - Genuineness Group Development Activity

    • Week 48 - Keystone Habits

    • Month 12 Quiz

  • 14

    Next steps

    • Congrats! Here's what's next...

    • More resources for you

    • Before you go...

Investment

If you improved just one relationship, how would that change your life?

Build Measurable Success

This communications course offers you the opportunity to build measurable success one step at a time. Since we have been building teams and coaching leaders since 1989, our 30 years of experience and client success demonstrates that this is the responsible way to learn.

Our Happy Clients

costco
at&t
oregon state parks
boeing
northrup grumman

Engaging

Cherene Reihani Scherbinske, Director of Business Transformation, American Licorice Company (Red Vines)

“Dianne really delivers … Not only in her knowledge of building teams but in her thought-provoking, engaging style. I highly recommend her tools & facilitation services.”

Your Instructor

Team Culture Expert

Dianne Crampton

Dianne Crampton is one of North America's leading experts on corporate team culture and is a sought-after Culture Change and Workforce Development Consultant, Workforce Behavior Improvement Coach, Speaker, Author and Workshop Presenter. For more than 20 years, Crampton has worked with motivated leaders and their employees through mergers, culture change and snarly group development troubles. She helps committed leaders build work cultures where cooperation among employees and collaboration between departments drive growth and revenue. Crampton teaches organizations of all sizes how to evolve from being adequate to exceptional. Mrs. Crampton, the founder and president of TIGERS® Success Series, Inc., holds an advanced degree in Organizational Leadership and System Design from Gonzaga University. Crampton has presented the TIGERS model to the National Institute of Applied Business Ethics, the International Customer Service Association, to training and management associations as well as the United Nations Sponsored Inter-generational Conference. TIGERS was nominated by Merrill Lynch for Inc. Magazine’s Entrepreneur of the Year Awards.

Become Whole

Cris Mattoon, J. D. Senior Legal, Compliance & Ethics Executive

“TIGERS framework syncs well with transparency across all roles in life, allowing one to proceed smoothly from family to career to community and back again without having to adjust one’s character and integrity in incongruous ways.”

Final Thoughts

What would it be worth if you could improve your relationships in only 15 minutes per week?

You can stay in a state of conflict and misunderstanding in your relationships. 

Or,

You can choose a simple, cost-effective solution that helps you improve your communication techniques to improve relationships, job performance and overall happiness. 

You can choose TIGERS. Or you can choose the status quo.

It's your choice.